Privacy Policy

Stack & Snap · Last updated: September 17, 2026

Introduction

We provide the Stack & Snap mobile application (the “App”). This Privacy Policy explains what information is processed when you use the App, why it is processed, and the choices available to you.

If you have questions about this policy, contact us through the contact form on our Support page.

1. Information Stored on Your Device

Stack & Snap does not require an account.

The App stores gameplay information locally on your device, including:

  • Level progress and completed levels
  • Star ratings and gameplay results
  • Ice Shards and Crystal balances
  • Power-up inventory
  • Unlocked and selected block skins
  • Daily reward and streak information
  • Records used to prevent the same consumable purchase from being credited more than once

This information is used to operate the game and preserve your progress. It is not uploaded to an account controlled by us. Deleting the App normally deletes this locally stored gameplay information.

2. Advertising

The free version of Stack & Snap displays banner advertisements supplied by Google AdMob. The App requests non-personalized ads.

Google and its service providers may process information needed to deliver, measure, secure, and limit the frequency of ads. Depending on device settings, region, and Google’s current practices, this may include:

  • Device and app identifiers
  • IP address and general location derived from the IP address
  • App interactions and ad-view information
  • Device, operating-system, and app-version information
  • Diagnostics, fraud-prevention, and performance information

Stack & Snap does not request access to your precise location for advertising. The App does not request access to your contacts, photos, camera, or microphone.

You can permanently remove banner ads through the optional Remove Ads in-app purchase. Purchase status is processed as described below.

Google’s privacy information: https://policies.google.com/privacy

Information about how Google uses data in mobile advertising: https://support.google.com/admob/answer/6128543

3. In-App Purchases

Stack & Snap offers optional in-app purchases, including a permanent Remove Ads purchase and consumable Crystal packs.

Payments are processed by Apple through the App Store. We do not receive or store your full payment-card or bank-account information.

RevenueCat helps the App retrieve available products, verify purchase status, provide purchased features, prevent duplicate fulfillment, and restore eligible purchases. RevenueCat may process:

  • An automatically generated anonymous app-user identifier
  • Product identifiers, purchase status, and transaction information
  • App, device, operating-system, and SDK-version information
  • Information necessary to validate App Store receipts and restore purchases
  • Diagnostics related to purchase delivery

RevenueCat’s privacy policy: https://www.revenuecat.com/privacy/

Apple’s privacy policy: https://www.apple.com/legal/privacy/

4. Information We Do Not Directly Collect

Stack & Snap does not provide user accounts, social profiles, chat, or public posting features. We do not directly ask for your name, postal address, phone number, contacts, photos, precise location, camera access, or microphone access through the App.

If you contact support, we receive the information you voluntarily include in your message, such as your email address, device details, screenshots, receipt information, and description of the problem. We use that information only to respond to and resolve your request, maintain support records, prevent abuse, and meet legal obligations.

Do not send passwords, full payment-card numbers, or other unnecessary sensitive information in a support request.

5. How Information Is Used

Information described in this policy is used to:

  • Operate and preserve gameplay
  • Deliver and restore eligible in-app purchases
  • Credit consumable purchases and prevent duplicate fulfillment
  • Display, measure, and protect advertisements
  • Diagnose technical problems and prevent fraud
  • Respond to support requests
  • Comply with legal obligations and enforce applicable terms

6. Sharing

We do not sell information that you submit directly to us.

Information may be processed by service providers necessary to operate the App, including:

  • Apple, for App Store distribution and payment processing
  • RevenueCat, for in-app purchase management
  • Google AdMob, for advertising
  • Email or hosting providers used to operate the public support service

These providers process information under their own terms and privacy policies. Information may also be disclosed when required by law, to protect users or the App, or as part of a business transfer subject to applicable legal requirements.

7. Data Retention

Gameplay information remains on your device until it is overwritten, reset through a future App feature, or removed when you delete the App.

Apple and RevenueCat retain transaction and purchase information according to their own legal, security, and operational requirements.

Support messages are retained only as long as reasonably necessary to resolve the request, maintain support records, prevent abuse, and satisfy legal obligations.

8. Your Choices and Rights

You can:

  • Remove locally stored gameplay information by deleting the App
  • Use the Remove Ads purchase to stop banner ads in the App
  • Manage App Store purchases and subscriptions through your Apple account
  • Control applicable device privacy settings in iOS
  • Contact us through the Support page contact form with a privacy request

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or a copy of certain personal information. We may need enough information to verify and process your request. Information controlled by Apple, Google, or RevenueCat may also need to be requested directly from the relevant provider.

Stack & Snap does not have a user-account system, so there is no Stack & Snap account to delete.

9. Children

Stack & Snap is intended for a general audience and does not knowingly ask children to submit personal information directly to us. If you believe a child has provided personal information through a support request, contact us through the contact form on our Support page so we can review and, where appropriate, delete it.

Parents and guardians should supervise purchases and review the device’s App Store purchase controls.

10. International Processing

Service providers may process information in countries other than the country where you live. Those countries may have different data-protection laws. Where required, providers use legal safeguards for international transfers.

11. Security

We and our service providers use reasonable administrative, technical, and organizational measures designed to protect information. No storage or transmission method is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to the App, service providers, or legal requirements. The updated policy will be posted on this page with a revised “Last updated” date. Material changes will be communicated when required by law.

13. Contact

For privacy questions or requests, use the contact form on our Support page.